Privacy Policy

Privacy Policy

Introduction

Welcome to https://different-types-of-bird-seed.feedersandmore.co.uk (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains our data handling practices, outlining how we collect, use, disclose, and safeguard your personal data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with https://different-types-of-bird-seed.feedersandmore.co.uk, including but not limited to:

  • Our official website and its subdomains.
  • All associated mobile and desktop applications.
  • Online services offered through our platform.
  • Products available for purchase on our site.

Please note that this policy does not extend to third-party platforms or services that you access through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Policy.
  3. Communicating with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Financial records related to purchases and refunds.
  • Purchase Information: Product order details, quantities, and shipping addresses.
  • Mobile Device Identifiers: Unique device IDs or IP addresses used to identify your mobile device for service provision and analytics.
  • Location Data: Geolocation information collected from your browser or device settings to offer location-based services.
  • Feedback: Reviews, ratings, and comments you provide about our products and services.
  • Social Media Information: If you log in through social media accounts, we may collect data from those platforms.
  • Product Information: Details about the products you browse or purchase, including product codes and preferences.

We gather this information through various means, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring smooth navigation.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Track website usage and gather statistical data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The retention period for personal data varies depending on the purpose of collection:

  • We retain account information as long as your account is active or until you request its deletion.
  • Financial and purchase data may be kept for tax, accounting, and legal obligations, typically up to seven years.
  • Other types of personal data are retained only for the period necessary for the fulfillment of legitimate business interests or as required by law.

Once the retention period expires, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.
  • Access Controls: Only authorized personnel with legitimate business needs can access personal data.

Children’s Privacy

We do not intentionally collect or seek to obtain any personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to limit our use of your data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured format and transfer it to another controller.
  • Objection: The right to object to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights or file appeals/complaints, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any questions related to privacy, data security, unsubscribe requests, or to exercise your data rights, please contact us: